Faq

Clear your doubts well in advance

We are always open to answering any questions from our clients

Is CodeScript a registered company in the territory of the USA?

CodeScript is a legally registered company in the United States.

Does CodeScript have an office in the USA?

The CodeScript address is capable of receiving letters and documents. Due to logistical reasons, we are currently physically located only in Brazil. However, in the event that there is a need for in-person meetings in the United States, we can either travel to the client's location or utilize a dedicated space provided to us through our partners in the American territory.

How can I contact the company's customer service?

To get in touch with us, you can use the company's phone numbers listed on the website, the contact form on the "Contact" page, email, or chat via WhatsApp.

What are the company's business hours?

Our company is located in Brazil, and our business hours are from 9am to 6pm, Brasília local time (UTC-3). However, in special cases, we can accommodate requests outside of these hours if necessary.

Do you provide support in English?

Yes, we provide English support to serve our international clients. Our team is ready to help resolve any questions or issues you may have.

What payment methods do you accept?

We accept a variety of payment methods, including international credit cards such as Visa, MasterCard, and American Express. We also offer the option of payment via PayPal and international bank transfer.

Do you offer customization services or on-demand development?

Yes, we offer customization and on-demand development services. If you have specific requirements for a product or service, please contact us to discuss your needs. We will do our best to meet your expectations.

What support options are available outside of business hours?

Outside of business hours, you can contact us via email and leave a message detailing your inquiry or issue. Our support team will respond as soon as possible during regular business hours.

What is your company's software development process?

We follow a structured software development process, which includes stages such as requirements analysis, design, coding, testing, and deployment. Our goal is to ensure the delivery of high-quality software solutions within the agreed timeline and budget.

What types of software development services does your company offer?

We offer a wide range of software development services. Our company provides services such as mobile app development, web development, custom software development, system integration, software testing, and more. We are equipped to meet your specific development needs.

Do you have experience in software development for specific platforms?

We have experience in developing software for various platforms, including Windows, macOS, iOS, Android, and web platforms. Our development team possesses the technical knowledge and skills required to create efficient and customized solutions for different platforms.

How do you ensure the quality of the developed software?

To ensure the quality of the developed software, we adhere to high-quality software development practices. This includes rigorous testing at all stages, code reviews, the use of quality control tools, and adherence to coding standards. Additionally, we continuously seek feedback from clients to improve our products.

Do you work with agile development methodologies like Scrum or Kanban?

We work with agile development methodologies such as Scrum and Kanban. These approaches enable effective communication with our clients, adaptability to changing requirements, and the delivery of functional software in short cycles. This ensures transparency and efficiency throughout the development process.

What is the average delivery time for a software development project?

The average delivery time for a software development project may vary depending on its complexity and specific requirements. After an initial analysis, we can provide a more accurate estimate of the delivery timeframe. Our aim is to deliver projects within the agreed-upon timeline and keep our clients informed of the progress.

Do you have experience in system integration with legacy systems?

We have experience in integrating systems with legacy systems. We can help integrate your new software with existing systems, ensuring efficient data exchange and operational continuity. Our team is well-equipped to tackle integration challenges and find suitable solutions for your business.

How is communication handled during the development process?

We value clear and efficient communication with our clients. We utilize modern communication tools such as email, video conferencing, and chat to keep you updated on the project's progress. We also assign a dedicated point of contact to facilitate communication and address your questions.

Do you have any success stories or references from previous clients?

We have successful case studies and references from previous clients who are satisfied with our software development services. We would be happy to share this information and provide examples of successful projects we have worked on.

Do you have any doubts yet?

It will be a pleasure to talk to you

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